Country I Link Internet Services

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Terms of Service Agreement

Country I Link's goal is to provide the best Internet service for our members.  These policies were written to keep the Internet useful for all our members.  Violations of these policies may result in suspension or cancellation of Country I Link services. Country I Link does not monitor or control content of any personal web site, commercial web site, email, mailing list, newsgroup, or other accessible information from the Internet through Country I Link.  Country I Link does reserve the right in sole discretion to remove any materials that are potentially illegal, could subject Country I Link to liability, or violate these policies. By establishing an account with Country I Link, or using Country I Link's Internet access services, you agree to be bound by this agreement and to use the services in accordance with the terms herein.

 

Acceptable Use Policy

Country I Link's goal is provide the best service and affordable pricing for all of our members. We offer our dial-up customers un-metered internet access. Our policy of 'Un-metered Internet Access' means that you may use your connection as much as you would like without incurring any per hour charges. However, It is not intended to be run as an 'open connection' 24 hours a day, 7 days a week. Usage that exceeds an average of 10 hours per day is considered a full-time or business connection and can result in additional charges. 

Standard dial-up accounts are not dedicated dial-up connections and we expect our customers to use consideration in the number of hours they spend online with their standard dial-up service. All standard dial-up accounts are subject to an automatic 6 hour session timeout and 20 minute idle timeouts. In those cases where subscribers run a server, need a continuous connection, or have a number of computers connected to the Internet through a modem sharing router that is always on, we require they upgrade their account to one of our dedicated service plans if they expect their monthly usage to exceed 300 hours (rolling 30-Day Average). We reserve the right to upgrade the accounts of any customers that we feel are using our standard dial-up connections as dedicated connections. We also reserve the right to suspend any account in violation of this policy until their 30-day average falls below the 300 hour mark. These standard home and small business accounts are intended for use by the account holder on only one computer at a time. If two or more simultaneous modem sessions are required please inquire about our special dual-dial plans.
In consideration of other users, all we ask is that you disconnect your Country I Link service when you are not 'Actively' using your account and limit your sessions to no more than 6 hours at a time.

In addition, the following list will be considered as a violation of our services:

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Use of any software or devices (created now or in the future) that would allow your account to stay connected while you are not actively using Country I-Link services is strictly prohibited.  Examples include running chat software that will rotate advertisements and ping your connection to stay active, allowing email programs to run and check email frequently to maintain a connection, and any other ping utilities or software that will maintain your connection when you are not actively using it. 

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Using personal, non-commercial web space to conduct a business or advertise a commercial business or displaying any material of an "adult" nature.

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Using multiple simultaneous connections with the same username and password.  

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Sharing of internet accounts/passwords that are meant solely for the use an an individual member

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Using Country I-Link services to for illegal or disruptive purposes or in support of such activities.  Country I-Link reserves the right to cooperate with legal authorities in the investigation of any suspected crime or civil wrong.

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Unauthorized copying or distribution of copyrighted material or software.

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Sending Unsolicited Commercial E-Mail

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Threats of violence, destruction, or bodily harm against any individuals or groups.

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Attempting to access other user accounts, penetrating Country I Link computer systems ('hacking'), or violating our security measures.

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Harassing others by 'mail-bombing' (sending more than 10 similar mail messages to the same email address.

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Knowingly distributing computer viruses to, from , or through Country I Link servers.

Violators of this acceptable use policy face suspension or termination of their Country I Link Account, being billed for administrative costs related to correcting problems caused by the prohibited activity, and legal action against the offender(s). 

Service 

Your Country I Link service includes a dial-up account which also becomes your e-mail address and up to ten megabytes of personal (non-profit) web space. Additional e-mail address( up to 5) can be used for no charge.  Additional  e-mail addresses can be obtained for $1.00 extra per month.  Business web site hosting and development is also available.  Call us for additional info (717)694-3290.

 

Link-A-Friend

Country I Link customers can receive a free month through our "Link-A-Friend" program when they refer a new customer to us for internet service.  The referral must sign up for a 3 Month, 6 month or annual subscription. Once they've been signed up, we will credit your account with one free month.

 

Billing

Current Rates are $15.95 per month.  Discount rates are also available:  Quarterly $39.00, Semi-Annual $69.00, and Annually $109.00.  Payments are due by the Due date on your invoice.  To insure proper credit to the next billing cycle, payment must be received no later than the Due date.

If you wish to cancel your account please notify us at (717)694-3290 or 1-866-229-7688(Toll-Free) or send us an e-mail at billing@countryilink.net .  Please note that  discount rates for Quarterly, Semi-Annual and Annual subscriptions are non-refundable!!  Cancellation fees may also apply.  Delinquent accounts will be suspended and referred to our collection agency.

Telephone Charges & Local Access Numbers

Since every person's local calling plan is different, please make sure that you confirm with your telephone company that the Access Number you are calling is local. If you need to change from your current access number or have difficulty finding a local access number for your area, please call us @ 1-866-229-7688. Country I Link will not be held responsible for any charges including long distance, per-minute surcharges or equipment costs incurred by the customer. These charges are exclusively between the customer and the telephone provider.  It is the customers responsibility to confirm with their local telephone company that the access number they are using will not incur any long distance charges.

 

Method of  Payment

Payment can be made by check or money order made payable to 'Country I Link'.  For your convenience, payment can also be made by credit card (MasterCard, Visa, or Discover only).

 

Country I Link reserves the right to revise these terms of service at any time.

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