EMAIL FAQ's

In Outlook Express, click on Tools at the top of the screen

Click on Options Click the Connection or Dialing tab

Uncheck the box next to Hang up after sending and receiving

Click Apply

Click OK

In Outlook Express, click on Tools at the top of the screen

Click on Accounts Click on the Mail tab

If there multiple accounts here delete any unused accounts.

If an account is configured to use a connectoid that doesn't exist, it will disconnect the current dial-up connection. This may also occur if an account is set to dial some other dial-up connection than the current one. If any accounts have an entry other than Any Available listed under the Connection column:

Click on that account to select it

Click on the Properties button Click on the Connection tab Uncheck the box next to Always connect to this account using:

Click Apply Click OK

In Outlook Express, click on Tools, then Options.

Click on the Security tab. Uncheck the box that says "Do not allow attachments to be saved or opened that could potentially be a virus".

Click OK

Click Start

Click Run

Type in regsvr32 inetcomm.dll

Click OK, or Go, whichever your system has.

In Outlook Express, click on File, Identities, Manage Identities

Click on the New button

Type a name to identify this profile, then click OK

You will now be prompted to switch to this new identity. Click Yes

Outlook Express will now restart and open under the new identity.

You should be prompted to set up a new account. Enter the information for the account you want to set up here.

If you're not prompted to set up an account: Click on Tools at the top of the screen, click Accounts, then click on the Add button

Click Mail, then proceed to enter the information for your email account(s).

In Outlook Express, click on File, Switch Identity

Select the identity to switch to by clicking on it

Click OK

In Outlook Express, click on File, Identities, Manage Identities

Select the profile to remove

Click on the Remove button

When prompted, choose Delete

Click the Close button to close the window

Open Outlook Express

Click on Tools at the top of the screen

Click on Accounts Click on the Mail tab

Click on the offending account

Click on the Properties button

Click on the Servers tab The Incoming and Outgoing mail servers should be mail.countryilink.net.net

The Account name is your countryilink.net user name

The Password is your password

Click on the Advanced tab The Outgoing mail port number should be 25, and the Incoming mail port number should be 110. If they are not, click on the Use Defaults button.

Click on the Apply button at the botton of the screen.

Click on the OK button

Click the Close button

In Outlook Express, click on Tools at the top of the screen Click on Message Rules

Click on Mail A new screen will open up.

In the first box

	Select the Conditions for your rule: check the box next to the appropriate options. This option which messages should be affected by this rule.
	Under 2, Select the Actions for your rule: check the box next to the appropriate options. This is the option that determines what happens to messages selected. Under 3.
	Under 3, Rule Description:  click on the highlighted words to edit the values.

Once you're done editing the values, click the Add button

Click OK

Click OK

Click OK

 Go out to yahoo, msn, hotmail, etc. and get yourself a free email account with one of them. Use this email address when registering for things on the Internet. This will help keep your Country I Link email address more private and you will have only one place that your junk email will go. So many companies today will sell your email address to interested 3rd parties. Be cautious and read the 'privacy' policy on the sites you provide your email address for information on how they will use your information.

Never, Never, Never, just in case you didn't catch this, NEVER use the 'Remove Me' or 'Unsubscribe' link provided in a junk email message.  Simply delete it.  Spammers are required to provide a remove or unsubscribe link and they use dictionary type techniques to send out junk emails, meaning they are usually sending emails out blindly.  However, what they don't tell you is that when you use these links in an email, you are actually letting them know that they have a 'Live' email address. They will then pass this live address on to other spammers. The end result, you end up receiving twice as much junk email as you were getting before. The only time I would recommend using the remove me links in an email is with a company that you know is legitimate.

Check you email software 'Help' for setting up filter rules. Both Outlook & Outlook Express provide some really neat filter tools to actually filter the emails you are receiving. They allow you to set up filter rules based on words or phrases, subject, etc. and even provide a 'Blocked senders list' to send your unwanted mail directly to the 'Deleted Items' folder. So, you'll never even see it.

  Activate your new 'Junk' Folder via our Webmail interface.  This feature first became available with our recent email upgrade back in August 2005. Our redesigned Webmail feature now includes a 'Junk' folder option. This feature was not turned on by default due to those customers who don't use our Webmail feature and the chance that some 'legitimate' email may get in this folder from time to time. The 'Junk' folder option has proved very effective at stopping much of the unwanted emails. To activate this feature, you first need to log on to your Webmail interface.  Once logged into your Webmail, click on the 'Options' button along the left hand side. Scroll down to the section on 'Privacy and Junk Email Prevention' and check the box to filter junk email. Once you are finished setting your options, be sure to click on the 'Save and Close' button along the top to Save your changes. Once you have activated this feature, you may want to log in from time to time to check the Junk Email folder to insure that no legitimate emails are getting caught. 

If you are using Outlook or Outlook Express, Spamfighter* offers both a paid version and a completely free version of their software. So, you might want to give it a try to see if it helps.  Spamfighter * will easily integrate into Outlook Express and will place a 'Spamfighter' folder that will automatically place suspected junk email into this new folder to help keep your inbox free of all the unwanted emails. Spamfighter*  will initially install the fully functional 30-day trial of their paid version. After the 30 days, if you decide not to purchase, only a couple of the paid features will disable, but the main program will continue to function just fine. It will also begin stamping all of your outgoing emails with a Spamfighter advertisement, which is not a bad trade-off for its effectiveness.  Click on the link below for more information.