HughesNet Service Assurance.

 

HughesNet understands how crucial having a consistent, fast internet connection is to you and your productivity. Hughes takes great pride in delivering quality service to your home or office in the even a problem occurs. Every Hughes package comes with our standard 24 month warranty and the option to add Service Assurance for just $5.95 per month.

 

What is Service Assurance?

HughesNet now offers you two ways to get extra protection on your Internet service: HughesNet® Service Assurance and HughesNet Service Assurance Plus. These services are designed to ensure your HughesNet service is restored in a quick and efficient manner should you have any issues.

Plans Include:

	24-Hour, Live technical support Call Toll Free 7 days a week
	In-home service / Onsite business service Most service issues can be solved with a quick phone call. However, if your problem can't be fixed over the phone, a HughesNet certified technician will come to your home or business location to restore your service for a trip charge of only $29.95. On-Site Service includes: Diagnostic testing to determine the cause of the problem Power surge related repair Antenna realignments (using existing mounting configuration) Repair or replacement of malfunctioning equipment Cost of all parts required to restore service
	Fastest response! Next business day or Second business day maintenance Hughes' nationwide network of certified technicians gives you the peace of mind to know you'll get professional technical support when you need it-at home or at your office

 

HughesNet Service Assurance	HughesNet Service Assurance Plus
Second business day service $5.95/month	Next business day service $12.95/month
Just $29.95 trip charge for onsite maintenance

Service Assurance and Service Assurance Plus are available to
all HughesNet subscribers.

 

* See Terms and Conditions for details.